What does a Milk Delivery App do and why is it needed?
In the recent development of the pandemic, every nation has undertaken a long-term lockdown strategy as a safety and health regime. The closure of market areas has affected the general public in having access to essential commodities. Dairy products are particularly undeniably one such set of items that are consumed by a huge population every day. In addition, the modern day societies in general, have been putting up with a busy work schedule that denies them time to visit markets and to buy their daily necessities, including milk and other food products.
Hence, by using a Milk Delivery App, the consumers can effortlessly buy a wide variety of milk products, from the comfort and safety of their homes. Essentially, this app provides cyberspace for the buyers to place their orders and receive on-time-straight-to-the-door-deliveries. In addition to this, It also accommodates a list of a variety of milk products along with their manufacturing details for the buyers.
How is it different from other e-commerce business?
One may tend to get confused especially between micro-delivery platforms (such as a Milk Delivery App) with other online e-commerce platforms (such as Reliance Fresh and Amazon Pantry). But there is a bundle of contrastive procedures that the two groups follow. Firstly, the extensive e-commerce platforms allow delivery only on a set of timings already prescribed in the app.
These time slots may or may not be convenient for the buyers. In contrast, a Milk Delivery App delivers dairy products during the hours suitable for the buyers. Moreover, a Milk Delivery App provides a flexible subscription to the users for their products. This allows the users to modify, renew or terminate their subscription to the services.
There are two business models that can be used
There is a huge number of vendors who sell dairy products directly to the public. These retailers can create an online platform that enriches the seller-buyer relation. This will definitely help to make transactions convenient for both groups. The customers can place orders from a wide-variety products from their homes or work place directly to the seller.
They can receive the delivery at their door. Also, the retailers will benefit from an online platform by generating revenues in various ways (such as by incorporating online advertisements).
2. The Dairy business Model:
Several scattered farms are contributing to the production of fresh milk. They are also playing a major role in supplying dairy products to larger organizations (such as dairy cooperatives) or directly to the organizations (such as restaurants). A major challenge faced by the dairy farms is managing an increase in large-size orders.
This has resulted in increased risks in the market against their competitors. In order to meet the high demands and the increase in their consumers, and to efficiently keep track of their records on production and supply, these dairy farms can start an online platform. This business model will not only help the dairy firm owners, but also their workforce, and the consumers.
The features can be classified into user-oriented, admin-oriented, retailer panel, and the delivery panel.
(i)Login and sign up
The customers can open new accounts or log in to an existing account in a Milk Delivery App using their e-mail ids, or contact number, or their social media details.
(ii) Profile edits
This feature enables users to edit their profile details such as their e-mail address, phone number, home address or office address, and so on.
(iii) Mobile authentication
A Milk Delivery App always enables users to authenticate the activities taking place through their accounts, such as in making online payments for their orders, for providing security to the users.
(iv) Payment methods
Through this feature a customer can easily access multiple payment methods for paying for their orders. This includes using the customer’s credit card or debit card, net banking, cash on delivery, and mobile/phone payments.
(v) Order status
The users can track the status or real-time location of their ordered products, and the tentative date and time of the delivery using tracking numbers.
(vi) Repeat orders
Every order placed by a customer is saved in the inventory. This feature enables the customers to repeat the order they once placed according to their needs and convenience.
(vii) Order history
Using this feature, a customer can revisit the details of their orders, including the list of items, total price paid, tax amount, delivery fee, discount offered and so on.
(viii) Referrals and promotions
With an increase in the number of orders placed and amount of payments made, a customer undoubtedly enjoys discounts in their future orders, Besides, a user gets bonus points and discounts according to number of people they refer this app to.
2 Admin Panel
(i) Manage orders
With the use of this feature, the admin of a Milk Delivery App can receive the orders from the customers, accept them, and then transfer the detail to the delivery agent.
(ii) Custom dashboard software
This feature enables the admin to manage orders, revenue, and sales, to track customer visits, and to control the processes that involves users, vendors and delivery staff.
(iii) Record user and retailers’ details
Using this feature, the admin can control several aspects of the order associated with the customers and the retailers. Also they can track the behavior of the users and vendors, and add or remove or warn them according to their behavior in the site.
(iv) Order status
No doubt this feature is also assigned for the benefits of the admins, whereby they can track the real time status of the packages and their delivery.
(v) Content Management System(CMS)
(vi) Customer relationship Management (CRM)
3. Retail Panel
This feature definitely allows retailers to open accounts using their e-mail ids or social media information to carry out business through the site.
(ii) Manage items
Depending on the availability of the ordered products, or sales performance of a particular commodity, the retailer can add or delete items easily.
(iii) Manage payment methods
In addition to this, the retailers can add or nullify payment methods for placing the order of certain specific commodities.
(iv) Track profit and loss
Especially Studying the profit and loss by the retailers is an utmost important task. And this feature helps them to record their income, profits and losses.
4. Delivery Panel
The delivery panel has the following features:
- The delivery agents can register using their valid e-mail ids, phone numbers and social media credentials.
- They can cancel or modify the delivery of the items to the consumers depending on several factors (like distance, delivery fees, and commutation facilities and so on).
- In addition to these, the drivers have access to integrated navigation service within the app, which enables them to reach the destination for their delivery easily.
Milk Delivery Mobile App Development Technology Stack
- Mobile platforms: iOS, Android.
- Database: Postgress, HBase, MongoDB
- Real time analytics: Cisco, IBM, Spark, BigData
- Online payment integration: E-wallets, Google Pay, Paypal, Stripe
- Voice, SMS, Phone verification: Twilio, Neximo
- Push notification: Twilio, Push.io
- Cloud: Azure, Google, AWS
Several parameters (like country location, design of the app, features embedded in the app and the team size) determine the cost of developing an Online Milk Delivery app. Hence, it is difficult to quote an exact price. According to the studies made, the cost of development in Asian countries ranges between 40 $-90 $, while in Europe it ranges from 100 $ to 150 $. The average cost of production in UK is approximately around 75000 $, while in India it can touch the limit of 45,000$.
Starting-up a Milk Delivery App would be definitely one of the most appropriate decisions that can be undertaken considering the current scenario. The pandemic has driven a huge section of consumers towards online platforms. Specifically, the consumption of essentials has witnessed a sharp increase for quite some time. Finally, Considering these factors launching a Milk Delivery App at this point of time would help business agents gain a big-size and long-lasting group of customers.
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